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The 60 seconds that make or break a conversation | Chris Fenning | TEDxEindhoven

The Power of First Impressions Effective communication is built in the first minute when clarity can either guide or derail a conversation. Vague or long-winded introductions waste time and create costly confusion. A story of scheduling mishaps powerfully illustrates how an unclear opening can lead to misaligned expectations.

The TIP Method: Topic, Intent, and Point A clear message begins with a defined Topic that sets the subject matter, ensuring everyone is aligned. Stating the Intent directs the listener on what action to take with the information presented. Delivering the Point upfront provides the essential bottom line that holds the conversation together.

Transforming Communication for Workplace Success Structuring conversations with a clear opening transforms ambiguity into actionable clarity. The TIP approach streamlines exchanges and keeps both speaker and listener focused, reducing frustration and wasted effort. By embracing this method, workplace interactions become substantially more efficient and productive.