Work profile of an SBI PO !! Roles | Responsibilities

Mayank, who cleared the SBI PO 2021 exam, outlines the varied branch responsibilities encountered during the probation period. The role involves handling clerical tasks, the use of dedicated workspaces, and engaging in cross-selling activities. The narrative also highlights a transition to assistant manager responsibilities and signals future insights on career progression.

After clearing the SBI PO exam, probationers spend two years rotating through multiple branches, with early months focused on retail banking clerical duties. They handle transaction processing using a maker-checker system where they input data into the core banking system and officers verify and authorize the details. Responsibilities include account operations, YONO registration, NEFT/RTGS processing, cheque book issuance, and cross-selling SBI products. Later, additional tasks such as pre-sanction and post-sanction loan surveys—verifying documentation and construction sites with GPS-marked photos—further diversify their experience in banking operations.

During the second year of probation, the role advanced to a checker, executing tasks typically performed by field officers. The focus was on assisting with a range of retail loans, specifically handling personal and pension loans under experienced guidance. The responsibilities also extended to substituting for the service manager by authorizing clerks' queues and integrating cross-selling techniques.

SBI probation officers are assigned no fixed portfolios, requiring them to handle any tasks available in their branch, including clerical responsibilities. This lack of a defined role means probationers must be prepared to perform a wide range of functions, even those that stray from traditional job descriptions. The narrative emphasizes the importance of mental readiness and adaptability, based on firsthand experience with performing clerical work during probation.

SBI promotes career growth by encouraging clerks to become officers, thereby reducing external recruitment. Clerks who pass the JAIIB and CAIIB exams can be promoted after three years of service, while those who do not clear these exams qualify after six years. Following the necessary service period, clerks must pass a simple exam to be promoted to Trainee Officer, undergoing a six-month probation to perform officer duties before being confirmed as scale 1 officers. Meanwhile, clerks who choose not to become officers progress within their own cadre through positions like junior associate and associate chief.

SBI probationary officers work in an integrated office rather than isolated cabins. They operate alongside clerks and service managers while being provided with their own workstation, including a designated table and computer system. This arrangement underlines a work environment that emphasizes collective collaboration over individual isolation.

The video outlines the specific tasks assigned to probationary bank officers during their training period, highlighting the essential responsibilities they undertake. It sets a foundation by detailing the duties performed in probation and hints at what roles officers will assume after confirmation. The narrative previews an upcoming discussion that will explore the job responsibilities and career progression of confirmed bank officers.