Importance of Communication Skills Communication skills are crucial for success in life, with speaking and writing being key factors. Quality communication is determined by knowledge, practice, and talent.
The Story of Mary Lou Retton Observing a novice skier who turned out to be an Olympic gymnast led to the realization that knowledge and practice can surpass inherent talent.
Promise of Speaking Techniques 'Armamentarium' of speaking techniques will be demonstrated with the promise that one technique could make a significant difference in career opportunities.
Rules for Engagement 'No laptops or cell phones' rule explained as distraction from language processing during presentations affecting both speaker and audience performance.
Starting a Talk: Empowerment Promise vs Jokes 'Empowerment promise' recommended over starting with jokes due to audience readiness at the beginning of a talk; empowers listeners about what they'll learn within 60 minutes.